If you’ve been grappling with an annoying green line on your smartphone’s screen, Samsung has brought relief for you. The company is offering a one-time free screen replacement for users experiencing the green line issue. However, this offer is not applicable to all models. Before we dive into the eligible models and the process, let’s first understand what this green line issue is all about.
What is the Green Line Issue?
The green line saga began a couple of years ago when users of certain budget and mid-range smartphones started reporting a vertical green line appearing on their screens. Social media platforms like Twitter and Facebook were flooded with complaints from users, mentioning the specific smartphone brands and models affected by this issue. The problem was believed to occur after an Android software update.
From OnePlus to Samsung, Oppo, Vivo, Xiaomi, Motorola, and even Google’s OLED/AMOLED screen-equipped phones, the green line issue has been a persistent nuisance. Typing “green line” on Twitter is enough to surface a long list of affected smartphones. While Apple devices were not entirely immune, the reported cases were fewer.
As the issue escalated on social media, OnePlus, one of the most affected brands, promised a lifetime warranty to address the problem. However, the complaints have continued to pour in. Recently, even Samsung’s latest flagship, the Galaxy S24 Ultra, faced reports of the green line issue from several users. Now, the company has acknowledged the problem and is offering a solution.
Who is Eligible for the Offer?
Samsung’s free screen replacement offer is available for users of the Galaxy S20, Galaxy S21, Galaxy Note 20, and Galaxy S22 series smartphones. While the phone’s warranty status is not a criterion, the device should not be older than three years. This means that if you purchased your Galaxy S20 at the time of its launch, you will not be eligible for this offer. However, if you bought the same phone two years ago, you can take advantage of the offer. Keep in mind that the offer is valid until April 30th.
To get your screen replaced, you will need to visit a nearby Samsung service center
If you’ve been struggling with unsightly green lines on your expensive smartphone, don’t hesitate to take Samsung up on this offer before the deadline expires. Say goodbye to those pesky green lines and enjoy a seamless visual experience once again.